Reach new heights in the call center industry by sharing, networking &, learning with our dynamic group of PInnacle and PI users. Unleash the power of Pinnacle & PI by sharing the knowledge and expertise with other Call Center industry leaders through training seminars, conferences, webinars,  listserve and networking opportunities throughout the year.

As a collective membership of individual E-commerce Call Centers and Telephone Answering Services, we share our technical knowledge and expertise relating to Professional Teledata’s Products including The PInnacle TAS System and PI Order Entry Application.

PInnacle is a turnkey call center solution, integrating the industry’s most powerful scripting and order taking program with robust TAS messaging and dispatch software.

PI is a scriptable order entry call processing software application. Through an email list serve we are able to provide suggestions to other users in need of programming and scripting assistance as well as other issues in running our businesses.

The PIN User’s Group also known as PINetwork also holds yearly conferences open to all members and interested parties as well as training conferences geared to the PInnacle System. For more information about the 2019 conference in Portland Oregon, see HERE. Our membership group is open to all users of Professional Teledata’s products and we welcome all of you to join our network!